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Frequently Asked Pool Questions

Kids having fun in a well Maintained pool.

Customer Question #1

I Shocked my Pool, so why is it still Cloudy?

Answer: If your PH is not too high (below 7.8) and you are holding a high level of Free Chlorine (10+), then the likely cause of your problem is Filtration.  The Solution is to backwash (Rinse Filters) more regularly and/or change old sand, run Pump 24/7 and maintain free Chlorine at a high level until water clears.

Relaxing beside a perfectly balanced pool

Customer Question #2

Are Phosphates a Problem for my Pool?     

Answer:  High Phosphate levels can cause Algae problems.  Phosphates enter the pool by leaching out of organic material (leaves etc...) and from fertilizers sprayed near-by.  Algae feeds on Phosphates, so much higher levels of Sanitation will be required.  Removal of Phosphates is ideal.

Weekly Pool Maintenance lets you relax and have fun this summer in your Windsor Pool

Customer Question #3

How often and for how long should I Backwash my Pool?

Answer:  Under normal circumstances you should backwash your pool once a week for approximately 2 minutes (depending on pool size).  If clearing a green or cloudy pool, backwashing will need to be more regular, every 24 to 48 hours.